| Welcome to Texas Communications Technical Support. If you are experiencing problems, we invite you to call our tech support line or fill out our Trouble Ticket Form. The purpose of this web page is to enhance the support services we provide to our customers. We've provided a number of resources here to help you resolve any problems and suggest improvements to our products and service.
Please let us know if you have any suggestions as to how we may improve this site to make your Internet use more enjoyable by sending e-mail to support@texascom.com.
- Know your username, password, and your email address
- Know what brand and model of the computer you have
(IBM Compatible, MAC, etc...)
- Know what browser you are using
(IE, Netscape ... etc...)
- Know what Operating System you are using
(Windows, MAC, Linux...etc...)
- Know what email software program you are using
(Outlook Express, Outlook, Entourage...etc...)
- Know what brand and model modem that you are using
- Write down any error messages that appear
- If possible, be at your computer with it on and running when you call tecnical support
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